While opening the pack of spinal quinke 25 its been found out that the spinal actually packed is 26.Based on photo provided, box labeled material 405122, lot 2303013.Product inside is material 405124, lot 2304020.
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Multiple photos were provided to our quality team for investigation.By visual inspection, the photos show boxes labeled as lot 2303013 item 405122, product inside lot 2304020 item 405124.They were packed in different months, lot 2303013 was packed from march 24, 2023 to march 28, 2023.Batch 2304020 began packaging on april 29, 2023 and was completed on may 03, 2023.A device history review was performed for reported lots 2303013,2304020 no deviations or non-conformances were identified during the manufacturing process that could have contributed to this reported issue.Sterilization was performed on different dates, additionally they were also one month and a half apart.Batch 2303013 was sterilized on may 30, 2023, and batch 2304020 was sterilized on may 15, 2023.In addition, the records have been reviewed "review of damaged material in sterilized handling/storage procedures " and none related to those affected batches was found.Further investigation was performed at the distribution center and they did not evidence any nonconformity or deviation in the whole shipment process.Therefore, there was about 45 days difference between the two manufacturing and sterilization and there was no indication that the mixture could have been produced in our plant as it is very unlikely because the two batches did not coexist in the plant.Based on the photo, we can verify the reported failures.The product undergoes visual inspections prior to release, including verification that the product and quantity are appropriate within each package.All inspections of these batches were performed in accordance with procedure, and no notations related to the reported incident were noted.Based on the quality team's investigation, we are unable to identify a root cause related to our manufacturing process at this time.
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