The following fields have been updated with corrected and/or additional information: d10: device available for eval? yes.Returned to manufacturer on 20-nov-2023.H6: investigation summary: this statement is to summarize the investigation results regarding a complaint that alleges false positive results when using kit grp a strep 30 test veritor (material # 256040), batch numbers 3040598.Per customer, they were seeing an increase in positive strep a results from patients that do not present typical clinical symptoms.Customer was sending swabs for culture, and they came back as negative.They used other lot numbers and received acceptable results.Bd quality performs a systematic approach to investigate all false positive complaints.This approach involves review of manufacturing batch history records, testing of retention samples, and testing of customer returned samples, if applicable.Batch history record (bhr) review and retain sample testing were performed on the batch number provided.The results were acceptable, and no relevant issues were identified.Functional testing was performed on the devices returned by the customer, and the assay had typical intended results.No relevant issues were identified.The customer also provided the photograph of veritor analyzer; however, the reported issue could not be identified based on the photographs.The reported issue was unable to be confirmed based on the investigation.The root cause could not be determined.Currently no adverse trend for false positive was identified.H3 other text : see h.10.
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