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Catalog Number IAP-0500 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Other remarks: n/a.Corrected data: n/a.
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Event Description
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The report states "display went blank during transport".Additional information received states that "the device was used on a patient and when the patient was transported to the ambulance, the screen went black".As a result, the pump was exchanged with another pump.No patient harm or injury.
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Manufacturer Narrative
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Qn# (b)(4).The reported complaint of "display went blank" was confirmed upon investigation of the returned sample.The customer returned an autocat2 series display cable assembly (p/n: 96-3701-001) for investigation.The sample was returned in a white cardboard box, protected by protective shipping packaging (inp-1, inp-2).Visual inspection of the display cable was performed (inp-2 through inp-7), and no abnormality was noted.The continuity check of the display cable assembly was performed and no connection was present.Visual inspection of the display cable assembly internal hardware was performed by removing the cable connector housing, and the cables were noted separated from the connector (anp-1 through anp-3).Based on a review of the device history record (dhr), the product met specification upon release; however, the received product did not meet specifications during the complaint investigation due to the damaged cable.The root cause of the complaint is undetermined.No further action required at this time.Teleflex will continue to monitor and trend on complaints of this nature.Other remarks: n/a; corrected data: n/a.
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Event Description
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The report states "display went blank during transport." additional information received states that "the device was used on a patient and when the patient was transported to the ambulance, the screen went black".As a result, the pump was exchanged with another pump.No patient harm or injury.
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Search Alerts/Recalls
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