Catalog Number 72290038 |
Device Problem
Activation Failure (3270)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/07/2023 |
Event Type
malfunction
|
Manufacturer Narrative
|
H10: internal complaint reference: (b)(4).
|
|
Event Description
|
It was reported that during a shoulder rc, the werewolf wand did not respond.The procedure was successfully completed with a surgical delay greater than 30 minutes using a smith and nephew back up device.No further complications were reported.
|
|
Manufacturer Narrative
|
Internal complaint reference (b)(4).H3, h6: a device deficiency was not identified, and the root cause of the reported event could not be determined since the device was not returned for evaluation.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.An analysis of the customer provided images found the wand on the surgeon's hand, connected to the werewolf coblation system.The wand is registering on the controller, but it can't be seen if the wand responded or not.Please refer to the instructions for use for precautions and warnings related to the use of the device.No containment or corrective actions are recommended at this time.
|
|
Manufacturer Narrative
|
H10: h3, h6: the reported device was received for evaluation.A visual inspection revealed no manufacturing abnormalities.Bio debris is present.No other visual issues were observed.Product was out of the original packaging.No packaging returned.A functional evaluation was performed on the returned device and found that plugging the wand into the controller cause an end-of-life error.Using bypass software, the wand created plasma and coagulation as intended.The data extracted revealed the wand was activated previously and experienced a "multiple button pressed notification".A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The root cause could not be determined since the reported malfunction could not be duplicated during the investigation.Factors that can contribute to the reported event include a short in the wand because of the saline ingress.No containment or corrective actions are recommended at this time.
|
|
Search Alerts/Recalls
|