Catalog Number 254500671 |
Device Problems
Break (1069); Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/24/2023 |
Event Type
malfunction
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Event Description
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It was reported that the shim was damaged.It was found after cleaning before sterilization.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary : according to the information received, cssd contacted me to inform me of two damaged shims from the "shims and general instruments" tray consigned set at midwest.They were found after cleaning before sterilization.They have not been put back in the trays.They are ready to be sent back to the warehouse for replacement.The product was not returned to depuy synthes, however photos were provided for review.1 shim lot, 1 shim, 2 shim lot, 2 shim.The photo investigation revealed that the device 254500671, attune shim sz7 5mm shows no cracks and only chipped off condition can be observed from the provided evidence.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was unconfirmed as the observed condition of the 254500671, attune shim sz7 5mm would not contribute to the complained device issue.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot : the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.H6: component code: appropriate term/code not available (g07002) used to capture no findings available.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthes joint reconstruction, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Event Description
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Additional information from the sales rep states that the shims were damaged.One had a crack in it.The other a chip out of it.Photos were uploaded of the shims.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary - according to the information received, cssd contacted me to inform me of two damaged shims from the "shims and general instruments" tray consigned set at midwest.They were found after cleaning before sterilization.They have not been put back in the trays.They are ready to be sent back to the warehouse for replacement.The product was not returned to depuy synthes, however photos were provided for review.See 1 shim lot, 1 shim, 2 shim lot, 2 shim.The photo investigation revealed that the device 254500671, attune shim sz7 5mm chipped off condition can be observed from the provided evidence.This type of damage is consistent with other tools and hard edges coming in contact with the device, properly handling and attention to the approved use of the device diminishes the risk of failure.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the 254500671, attune shim sz7 5mm would contribute to the complained device issue.Based on the investigation findings, the potential cause can be traced to unintended use error, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot - the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary : according to information received, cssd contacted me to inform me of two damaged shims from the "shims and general instruments" tray consigned set at midwest.They were found after cleaning before sterilization.They have not been put back in the trays.They are ready to be sent back to the warehouse for replacement.The device associated with this report was returned to depuy synthes for evaluation.Investigation revealed attune shim sz7 5mm is chipped off from one of the edges of the device.This type of damage is consistent with other tools and hard edges coming in contact with the device.Properly handling and attention to the approved use of the device diminishes the risk of failure.A dimensional inspection was not performed since it was not applicable to the complaint condition.A functional test cannot be performed due to the condition of the device.Attune shim sz7 5mm would have contributed to the complained issue.Based on the investigation findings, the potential cause is traced to unintended use error, and it has been determined that no corrective and/or preventative action is required.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot : the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary - according to the information received, cssd contacted me to inform me of two damaged shims from the "shims and general instruments" tray consigned set at midwest.They were found after cleaning before sterilization.They have not been put back in the trays.They are ready to be sent back to the warehouse for replacement.The product was not returned to depuy synthes, however photos were provided for review.See attachment 1 shim lot, 1 shim, 2 shim lot, 2 shim.The photo investigation revealed that the device (b)(4), attune shim sz7 5mm chipped off condition can be observed from the provided evidence.This type of damage is consistent with other tools and hard edges coming in contact with the device, properly handling and attention to the approved use of the device diminishes the risk of failure.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the (b)(4), attune shim sz7 5mm would contribute to the complained device issue.Based on the investigation findings, the potential cause can be traced to unintended use error, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot - the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information that has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthese joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthese joint reconstruction, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Search Alerts/Recalls
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