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Model Number A22003A |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported to olympus that the telescope, 70°, 4 mm had damage to the lens and product name ring had faded.There was no patient harm associated with the event.The device was evaluated, and it was found that the eyepiece detached.This mdr (medical device report) is being submitted to capture the reportable malfunction found during the device evaluation.
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Manufacturer Narrative
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The device was returned and evaluated, and the customer¿s allegation was confirmed.In addition to the eyepiece being detached, there were no additional findings.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.E1: (b)(6).
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause of the observed damaged/missing eyepiece rings and internal lens damage could not be determined, however, the issues were likely the result of wear and tear due to age and excessive force due to user handling/mishandling.Additionally, a definitive root cause of the observed faded product name ring/laser labeling could not be determined, however, the issue were likely the result of wear and tear, and an incorrect reconditioning method due to user handling/mishandling.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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