Model Number EB17S |
Device Problem
Insufficient Information (3190)
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Patient Problems
Foreign Body In Patient (2687); Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Type
malfunction
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Event Description
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I was brushing my teeth, i swallowed the pin - oral-b [accidental device ingestion].Swallowed pin - oral-b [exposure via ingestion].I (swallowed) the pin and i also have the bristles in my mouth / it is a minuscule metal state and it comes out naturally - oral-b [device breakage].Case narrative: adult female consumer via phone reported that while she was brushing her teeth, she swallowed the metal pin and had the bristles in her mouth from the oral-b toothbrush head.No serious injury was reported.
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Manufacturer Narrative
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Product return was requested or its in transport.Evaluation will occur upon receipt of product return.
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Manufacturer Narrative
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(b)(6) 2024 product investigation results: product return was received and identified as a non-genuine oral-b product, it was not manufactured under p&g control.
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Event Description
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I was brushing my teeth, i swallowed the pin - oral-b [accidental device ingestion] swallowed pin - oral-b [exposure via ingestion] i (swallowed) the pin and i also have the bristles in my mouth / it is a minuscule metal state and it comes out naturally / brush broke off - oral-b [device breakage] product counterfeit - oral-b [product counterfeit] case narrative: adult female consumer via phone reported that while she was brushing her teeth, she swallowed the metal pin and had the bristles in her mouth from the oral-b toothbrush head.No serious injury was reported.(b)(6) 2024 case update from information initially received on 05-dec-2023: the suspect product was oral-b power power oral care refills flexi soft eb17s brush set 4ct.No serious injury was reported.(b)(6) 2024 product investigation results: the product involved was confirmed to be a counterfeit, so the product problem will be removed from the oral-b toothbrush head refill.No serious injury was reported.
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Search Alerts/Recalls
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