It was reported that during maintenance on 08 nov 2023, device was found to have worn screws and low motor speed.There was no patient involvement, impact, or harm reported.Due diligence is in process.
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This complaint is recorded by zimmer biomet under (b)(4).Following sections were updated or corrected: b4, b5, d2, d4, e1, g1, g3, g6, h1, h2, h3, h4, h6, and h10.Review of the most recent repair record determined the motor speeds were low and the width plate screws were worn.The motor, sleeve, and screws were replaced and resolved the reported issue.Review of the device history record identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.The event is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.E1 telephone number: (b)(6).
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