Model Number MODEL 100 |
Device Problem
Use of Device Problem (1670)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported that the locking tabs on the cover plate of the lifebands with lot #181831 do not snap into the autopulse platform's slots and can fall out easily with a gentle tug.The customer had to secure the lifeband to the autopulse platform using adhesive tape.Per the customer, the reported problem was noted while using the lifebands with autopulse platforms (sn (b)(6) and (b)(6)).No device malfunction was reported on the autopulse platforms.No patient involvement.
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Manufacturer Narrative
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Zoll has not received the lifebands with lot #181831 for investigation.A follow-up report will be submitted if and when the product is returned, and the investigation has been completed.
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Event Description
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The customer reported that the locking tabs on the cover plate of the lifebands with lot #181831 do not snap into the autopulse platform's slots and can fall out easily with a gentle tug (the same force when repositioning the device).The customer had to secure the lifeband to the autopulse platform using adhesive tape.The customer noted the reported problem while using the lifebands with the zoll loaner autopulse platforms (sn (b)(6) and (b)(6)).No patient involvement.Zoll personnel visited the customer site and tested the lifebands with lot #181831 with the zoll loaner autopulse platforms (sn (b)(6) and (b)(6)), and the reported issue persisted.The loaner autopulse platforms were tested with other lifebands, and the issue persisted.Please see the following related mfr report: mfr 3010617000-2024-00022 for the autopulse platform (sn (b)(6)).Mfr 3010617000-2024-00024 for the autopulse platform (sn (b)(6)).
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Manufacturer Narrative
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The customer's complaint that the locking tabs on the cover plate of the lifeband (lot # 181831) do not snap into the autopulse platforms (sn (b)(6)) slots and can fall out easily with a gentle tug was not confirmed during the testing at zoll.The lifeband functioned as intended using the know-good autopulse platform.The reported complaint's root cause was the out-of-specification die-cast channel.The autopulse platforms used during the reported event were manufactured in 2011 and 2012 and have an old version of the die-cast channel with wide dimensions, whereas the lifeband used during the event was manufactured in 2022 and has a lifeband cover plate dimension that fits the new version of the die-cast channel.This out-of-specification issue was limited to the autopulse platforms produced years ago between 2011 and 2012 and was corrected with a design change.Upon visual inspection, no physical damage was noted.The lifeband passed the functional testing with no issues.
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Search Alerts/Recalls
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