Model Number M3535A |
Device Problem
Premature Discharge of Battery (1057)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/29/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Event Description
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It was reported to philips that the battery will not hold a charge.There was no reported patient impact or injury.
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Manufacturer Narrative
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This report is based on information provided by philips remote service personnel and has been investigated by the philips complaint handling team.Philips received a complaint on the heartstart mrx defibrillator indicating that the device does not hold the battery.There was no patient harm.Based on the information available, the root cause of reported issue is due to the battery being out of calibration.The device is working fine as per manufacturer's specifications after battery calibration was performed.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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Search Alerts/Recalls
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