The device was returned to biosense webster (bwi) for evaluation.A visual inspection and magnetic sensor functionality test of the returned device were conducted following bwi procedures.Visual analysis of the returned sample revealed a cut on the pebax with reddish-brown material inside and internal parts exposed.The cut could be related to the handling, since in the process there are control inspection points to avoid this kind of issue.However, this could not be conclusively determined.A magnetic sensor functionality test was performed, and the device was recognized on the system; however, error 105 was displayed on the screen due to an open circuit on the tip area.A manufacturing record evaluation was performed for the finished device 31100279l number, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a cut on the pebax.Initially, it was reported that when coming on ablation, the catheter was displayed on the carto 3 system flickering in and out on the screen and jumping around on the screen.The cable was replaced with no resolution.When the catheter was replaced, the issue resolved.No adverse patient consequence was reported.The visualization issue was assessed as non mdr reportable.The potential risk that it could cause or contribute to a serious injury or death to the operator or patient was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 09-nov-2023, there was a cut on the pebax with reddish-brown material inside and internal parts exposed.The cut on the pebax was assessed as mdr reportable.The awareness date for this reportable lab finding was 09-nov-2023.
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