Catalog Number 308341 |
Device Problem
Loose or Intermittent Connection (1371)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/09/2023 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.Device problem code: a1205 - loose or intermittent connection patient problem code: f27 ¿ no patient involvement.
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Event Description
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Materials#: 308341 batch#: 2307934 it was reported by the customer that the caps falling off luer tips.Verbatim: rcc received a complaint via email.Email(s) attached.The customer complaint of caps falling off luer tips.Samples received from customer and from initial review the cap easily fall off compared to supplied acceptable unit.Just from feel on my inspection the rejected cap is softer in feel in compression of the product.Further investigation needed to determine the difference in this lot.Also, there is no more of this lot at our facility, but did receive multiple packs as part of the returned product 90 pcs out of 100.Open package was not returned with claim.Lot no: 2307934.
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Event Description
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No additional informatin received.
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Manufacturer Narrative
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Investigation summary: ninety luer tip caps sealed and unused received by our quality team for investigation.The samples were submitted to inspection for visual characteristics (incomplete tip cap as a result of improperly filled cavities during molding (part of tip cap missing due to stripping from mold), trimming operations) and dimensional testing.No defects or issues observed.The packaging process was evaluated and there is no process step or malfunction that would cause the reported issue.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.Based on the available information we are not able to identify a root cause related to the manufacturing process at this time.The luer tip caps are placed in an upright position in the tray to avoid touching attachments designed to prevent finger contamination.
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Search Alerts/Recalls
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