Model Number WB91051W |
Device Problems
Electrical /Electronic Property Problem (1198); Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/28/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned and evaluated, and the customer¿s allegation was confirmed due to a failure in the generator board.Additional findings include the following: there were cracks around the sockets and/or at the sites of the front panel.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or when additional information becomes available.
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Event Description
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The customer reported to olympus, the hf unit "esg-400" had an error code e433.The issue was found during preparation for use for a procedure.There were no reports of patient injury or medical intervention associated with this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.The device was returned to olympus for inspection, and the customer's complaint of a displayed error code e433 (internal software or hardware error) was confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is likely that the following led to the malfunction: a faulty generator board.In addition, the following non-reportable malfunctions were found during the device evaluation.A cracked front panel.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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