B3: date of event is unknown; no information has been provided to date.One device was received.Per visual inspection, cracked tank cover.Damaged light emitting diodes (leds) on printed circuit board (pcb).Outdated pcb and power switch.Per functional testing, the leds were not working confirming the complaint.The root cause was damaged leds.It was unknown what caused the damage.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No action taken due to the condition of the device.It was deemed beyond economical repair and was scrapped.
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