E1 initial reporter phone: (b)(6).The product investigation was completed.Device evaluation details: the device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed in accordance with bwi procedures.Visual analysis revealed a hole in the pebax and foreign reddish material was observed inside it, additionally, blood residues were observed on the dome area, electrode #2 was broken and lifted, and the pebax was also found broken.A screening test was performed, and the device was visualized and recognized correctly; no force issues were observed, the event described by the customer could be related to the reddish material inside the pebax, however, the root cause of the damage on the pebax and electrode, and the blood residues on the dome could not be determined; it was concluded that it may have occurred outside the bwi manufacturing facilities during handling of the device.A manufacturing record evaluation was performed for the finished device number lot 31085456l and no internal action related to the complaint was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent a cardiac ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and post procedure the bwi product analysis lab identified a hole in the pebax.During the procedure, when the catheter touched the left atrial appendage from left superior pulmonary vein, its force value went up highly over and over 60g and vector direction showed "weird".The issue was resolved by changing the catheter completely.The procedure continued.No patient consequences were reported.
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