E1.Initial reporter facility name: (b)(6) hospital.The bwi product analysis lab received the device for evaluation (b)(6) 2023.The investigation was completed on (b)(6) 2023.A picture was received for evaluation following biosense webster's procedures.According to pictures provided by the customer, alert 106 "force catheter sensor error" was observed on carto3 screen.The customer complaint was confirmed based on the picture received.The smart touch unidirectional device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed following bwi procedures.Visual analysis revealed that there was a reddish material inside the pebax and a hole on the surface of the tip area.The device was connected to a carto 3 system, and the device was visualized and recognized correctly; however, error 106 appeared on the system due to two open circuits in the tip area.The hole at the pebax could be related to the issue found and the issue reported by the customer.All units are inspected prior to leaving the facility as there are functional tests and inspections at control points based on the process flow diagram (pfd) per its part number to avoid this type of damage from leaving the facility.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use (ifu) contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.In order to prevent damage to the catheter tip, use the insertion tube supplied with the catheter to advance or retract the catheter through the hemostasis valve of the sheath.After insertion, slide the insertion tube back toward the handle.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Explanation of codes: investigation findings: appropriate term/code not available (c22) / investigation conclusions: cause not established (d15) were selected as related to the picture provided.Investigation findings: open circuit (c0205) / investigation conclusions: cause not established (d15) / component code: sensor (g03012) were selected as related to the customer¿s reported ¿force sensor error¿ and the biosense webster inc.Analysis finding of the ¿open circuits in the tip area¿.-investigation findings: material and/or chemical problem identified (c06) / investigation conclusions: unintended use error caused or contributed to event (d1102) / component code: sleeve (g04115) were selected as related to the customer¿s reported ¿force sensor error¿ and the biosense webster inc.Analysis finding of the ¿reddish material inside the pebax and a hole on the surface of the tip area¿.Manufacturer's reference number: (b)(4).
|
It was reported that a patient underwent an atrial fibrillation (afib) procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the surface of the tip area (pebax).Force sensor error.During the procedure, error 106 was displayed on the carto system.A second device was used to complete the procedure.There was no adverse event reported on patient.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on (b)(6) 2023, there was reddish material inside the pebax and a hole on the surface of the tip area.This event was originally considered non-reportable, however, bwi became aware of hole on the surface of the tip area (pebax) on (b)(6) 2023 and have assessed this returned condition as reportable.
|