Device evaluation details: the device was returned for evaluation and the evaluation has been completed.The returned device's visual inspection and screening tests were performed following biosense webster (bwi) procedures.Visual analysis of the returned device revealed reddish brown material inside the pebax.Then a microscopy examination was performed to review the tip in detail and a hole was observed on the pebax surface leaving internal parts exposed.The hole could be related to the usage and handling during and after the procedure but it cannot be conclusively determined.The force feature was tested, and no errors were observed.The force values and the vector were observed within specifications.No malfunction was observed.Additionally, according to a video provided by the customer, the force value was observed at 36g on the carto 3 screen.This value could be considered a high force value; however, this cannot be conclusively determined.A manufacturing record evaluation was performed for the finished device, and no internal actions related to the complaint were found during the review.The events described were unable to be duplicated during the product investigation, however, the blood inside the pebax area found could be related to the reported issue.The instructions for use contain the following information that should be considered: to ensure accurate force readings, verify that the force reading is near zero when the catheter is not in contact with the tissue.If the force reading is not near zero when the catheter is not in contact with tissue, perform zeroing.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.E1.Initial reporter phone: (b)(6).If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) ablation procedure with a thermocool® smart touch® sf uni-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax.It was initially reported by the customer that during procedure, there was a problem with the force of the catheter.A second device was used to complete the operation.There was no adverse event reported on patient.The customer¿s reported force issues is not considered to be mdr reportable since the potential risk that it could cause or contribute to a serious injury or death to the operator or patient is remote.On 1-dec-2023, the bwi pal revealed that a visual inspection of the returned device found a hole was observed on the pebax surface leaving internal parts exposed.This finding was reviewed and assessed it as an mdr reportable malfunction since the integrity of the device has been compromised.
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