Model Number 19623 |
Device Problem
Protective Measures Problem (3015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The astral device was returned to resmed.The investigation methods, results, and conclusions are not finalized at this stage.If further information becomes available, a supplementary report will be submitted.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device displayed an error message (sf147) related to the main blower.The device was not in patient use when the reported event occurred.
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Manufacturer Narrative
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The device was returned to a third party service center for an evaluation and service.The customer was issued with a replacement pneumatic block as part of a warranty claim.Based on all available evidence and complaint investigations of a similar nature, an investigation determined that the reported complaint was due to a detached blower cable during manufacturing.Resmed¿s risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device displayed an error message (sf147) related to the main blower.The device was not in patient use when the reported event occurred.
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Search Alerts/Recalls
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