Updated fields: b4, d1, d4(version or model #, catalog #), d9, g3, g6, h2, h3, h4, h6 (type of investigation, investigation findings, component codes, investigation conclusions), h10.Additional contact details name: (b)(6).E-mail address: (b)(6).Phone number: (b)(6).Department: biomed.Occupation: biomedical engineer.A getinge field service engineer fse was dispatched to the site to evaluate the unit.He replaced main display screen, replaced display cable receiver, replaced label covers.Device passed all functional and safety tests according to factory specifications.Device was returned to customer.The failure analysis and testing dept.Received the following parts associated with this complaint: display, cable, mounting plate, these parts were received with the reported complaint of the display is broken.The failure analysis and testing dept.Performed a visual inspection and found the parts to be in good condition and did not observe any broken parts.The fat installed the parts into the into the cs300 test fixture serial number (b)(6) and tested the parts to factory specifications per the cs300 service manual part number 0070-00-0689 rev.W.The fat could not replicate the failure that the customer experienced.The parts passed testing.Retaining the parts in the fat per procedure number (b)(4).
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