H3 - other: device not returned to date.H6 - evaluation codes: updated.Device evaluation: no product sample nor pictures were received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed.A review of the device history record (dhr) shows there were no observations or nonconformities recorded during manufacture to suggest an issue of this nature would occur with this lot of products.Awareness for the failure mode, device did not display, was given to personnel who perform the assembly process of the item.If the product is returned, the manufacturer will reopen this complaint for further investigation.
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