E1.Initial reporter facility name: (b)(6).E1.Initial reporter phone: (b)(6).The device evaluation was completed on 05-dec-2023.The device was returned to biosense webster (bwi) for evaluation.A visual inspection, and screening test of the returned device were performed in accordance with bwi procedures.Visual analysis revealed a hole and reddish material inside the pebax.A screening test was performed and the device was visualized and recognized correctly; however, the force vector was observed negative and high force values were observed.Resistance of the sensor pads on the printed circuit board (pcb) was measured and no problem was found; therefore, the failure could be related to the hole and reddish material inside the pebax.The root cause of the hole and reddish material in the pebax could could be related to the handling of the device during the procedure; however, this cannot be conclusively determined.A manufacturing record evaluation was performed for the finished device, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent a cardiac ablation procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified a hole inside of the pebax.Initially it was reported that there was a force sensor error.Physician used another one product the same type.The procedure was completed.No consequences for the patient reported.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 05-dec-2023, a hole and reddish material was observed inside the pebax.This event was originally considered non-reportable, however, bwi became aware of a hole inside of the pebax on 05-dec-2023 and have assessed this returned condition as reportable.
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