Please note corrections to section d4 (catalog#, lot#, gtin and product description) and h6 (device code).The kind of damage was not specified for the teardrop handle in the provided information, a breakage can after the investigation not be confirmed, nevertheless can the complaint be rated as confirmed as the conical extractor cannot be removed from the handle anymore.The device inspection revealed the following: the teardrop handle was returned with the jammed conical extractor, a removal of the extractor was impossible during the evaluation.There are clearly visible hammer marks at the crossover from the extractor shaft to the coupling visible, but in retrospective it cannot be defined if these damages were caused during the procedure or during removal attempts.Finally it can be concluded that the same excessive forces that lead to the damage at the tip of the conical extractor did also lead to a damage at the coupling interface, which makes now a disassembling impossible.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.Based on investigation, the root cause was attributed to a user related issue.The event was ultimately caused by using a incorrect screwdriver for the removal of a by strongly tightened end cap that was implanted for more than one year.The initially used spreading recon lag screwdriver bit is cannulated and slotted at the hexagon and no designed to take such high forces.The slot in the hexagon had the effect that the tip was pushed together and as a result the force was no longer distributed as intended over the surfaces of the hexagon, which resulted in damage to the screwdriver and certainly also to the end cap recess.As stated in the t2 alpha femur antegrade operative technique is the set screw or end cap removed with the solid screwdriver bit, long, which is catalog # 2351-0110.After the end cap recess was damaged a removal with the standard screwdriver was not possible anymore.Therefore a end cap removal attempt with the compression screwdriver was made, but the hexagon of this screwdriver is also not designed for end cap removal, the tip smaller and much softer and get therefore easily damaged when excessive forces are applied.The conical extractor, which was used because of the damaged end cap recess, did break as too much torsional and lateral force was applied onto the device.If more information is provided, the case will be reassessed.
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