It was claimed that when the staff member was rolling a patient on a bed, a side rail collapsed.As a result, the patient fell from the citadel plus bed frame.It caused the injury to the patient and the nurse.The staff arm was caught under the patient causing soft tissue injury of the nurse¿s shoulder.The patient fell on the knees which resulted in kip, knee and ankle pain, and the dislocation of the patient¿s knee.The bed¿s inspection conducted following the event by the arjo technician revealed that the incorrect air mattress (non-arjo) was being used on the bed.It was too wide causing difficulties in the side rail locking.
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Based on the collected information, the side rails locked correctly but a lot of pressure had to be applied to lock them.It was caused by too wide mattress (3rd party product) inserted in the bed frame (which width has not fit the width of the bed frame).In the claimed case, it seems most probable that the side rail was not locked correctly therefore it was released when was loaded by the patient.The opening of the side rail resulted in the patient¿s fall from the bed.The instruction for use for citadel plus bed frame (831.374-en) instructs user to: ¿always use a mattress of the correct size and type.Incompatible mattresses can create hazards.¿ ¿make sure the locking mechanism is securely engaged when the side rails are raised.¿ additionally, the operation of the side rails should be checked daily by the device owner.If the malfunction is identified, arjo or approved service agent should be contacted.Sum up, it has been determined that too wide mattress was inserted in the bed frame.The side rail disengaged during use and from that perspective the citadel plus bed did not meet the performance specification.The device was in use by the patient and therefore it played a role in the event.The complaint was assessed as reportable due to the side rail disengagement during the use that resulted in the patient's fall.The event resulted in the serious injury.
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