G5.Multiple 510k: k020322, k021954, k023273, k023301, k024152, k030677, k031306, k031679, k031679, k032131, k033784, k033907, k040006, k040106, k040716, k050089, k050555, k051689, k053241, k060214, k060217, k060218, k060493, k070809, k082538, k082852 h3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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The following fields were updated: d9.Device available for evaluation? yes.Returned to manufacturer on: 03-jan-2024.H6.Investigation summary: this complaint is for misidentification of staphylococcus auricularis as corynebacterium jekeium when using phoenix panel pmic/id-107 (catalog number 448607) batch number 3269790.The customer did not return isolates but provided phoenix generated lab reports, panels and binary files for the investigation.The customer provided phoenix lab reports show a patient isolate identified as c.Jekeium on the complaint batch.To investigate, three retention panels from complaint batch 3269790 were tested using in house isolate s.Auricularis pos165 on a phoenix m50 and evaluated for identification results.In addition, five control panels from the same material but different batch were tested using in house isolate s.Auricularis pos165 on a phoenix m50 and evaluated for identification results.Then, three customer returned panels from complaint batch 3269790 were tested using in house isolate s.Auricularis pos165 on a phoenix m50 and evaluated for identification results.The eleven panels tested identified the isolate as s.Auricularis, therefore, this complaint is not confirmed for misidentification.A review of the binary files was determined not to be required based on the results of the investigation.A review of quality notifications revealed no quality notifications generated on the complaint batch.A review of complaints revealed eight additional complaints on complaint batch 3269790, seven of which is related to this defect and unconfirmed.Of the seven related to this defect, four others are also from the customer.
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