Catalog Number 03271749160 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The cobas e411 analyzer's serial number is (b)(6).The investigation is ongoing.
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Event Description
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There was an allegation of false positive elecsys hcg+b results for 1 patient sample on a cobas e411 module.The positive result was questioned due to it being impossible for the patient to be pregnant.The customer performed additional sample collections and still received positive results on the roche e411.Numeric result values were not provided.The customer tried processing the sample in a hydrophilic tube to remove anything that may cause a positive result, but the result was still positive.
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Manufacturer Narrative
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The last calibration data that was provided was from (b)(6) 2023 and the results were slightly lower than expected.As the customer was unable to provide further information, a definite root cause analysis is not possible.Based on the data provided, the investigation could not identify a clear root cause.
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Search Alerts/Recalls
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