Catalog Number 05894913190 |
Device Problems
High Test Results (2457); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/20/2023 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable elecsys vitamin d assay results for 1 patient sample on a cobas e 411 immunoassay analyzer.The initial vitamin d result was >70.00 ng/ml.The doctor questioned the result and the sample was repeated.The repeat result was 10 ng/ml.The patient had a second sample collected and the vitamin d result was 8 ng/ml.
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Manufacturer Narrative
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The analyzer serial number is (b)(6).The qc recovery data provided was acceptable.The field service engineer (fse) checked the analyzer and found that it was in good condition.The investigation is ongoing.
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Manufacturer Narrative
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Based on the qc data provided, a general reagent issue could be excluded.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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