During the investigation of the returned device the power on error 3fd could be confirmed.The deeper investigation has shown that the error occurred due to a too high leakage at the proportional valve during the poweron test.The error was measurable and visible in the log-file.During the test by the verification engineer the fault was resolved by replacing it with a new one or by disassembling and reassembling the original proportional valve.It is concluded that the proportional valve broke due to a component fault.This fault was recognized by the device through the self-test which is performed during power-up when it is supplied with gas.The device should have been switched on and checked for functionality before use in the operation.The following information is stated in the corresponding instructions for use of the device: "check the product for the following properties, for example, before and after every use: functionality, damage, changes to the surface, in the case of several components: completeness and correct assembly.Do not continue to use damages products." "self-test during power-up, the prouct performs a self-test when it is supplied with gas.If the self-test is negative, a corresponding error message is displayed and the product cannot be used properly." the event is filed under internal karl storz complaint id: (b)(4).
|