Device evaluation details: the product was returned to biosense webster inc (bwi) for evaluation and the evaluation has been completed.A visual inspection and electrical evaluation of the returned device were performed following bwi procedures.Visual analysis revealed reddish material and a hole in the pebax with internal parts exposed.An electrical test was performed, and no electrical issues were found.However, the damage on the pebax is related to the reported event.The root cause of damage on pebax could be related to the handling since in the process there are control inspection points to avoid this kind of issue; however, this cannot be conclusively determined.A manufacturing record evaluation was performed, and no internal actions related to the reported complaint condition were identified.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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It was reported that a patient underwent a cardiac ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax.It was initially reported by the customer that when this product connected to patient interface unit (piu) and inserted into the chamber, electrode 1 had significant signal noise on both the carto and recording system.Other signals were not noisy, changed to new catheter and problem solved.The physician had several monitor could check such as ecg and respiration monitor.There was no patient consequence.The customer¿s reported noise issue is not considered to be mdr reportable as the risk to the patient is low.On 13-dec-2023, the bwi pal revealed that a visual inspection of the returned device found a hole in the pebax and a reddish material inside the pebax and internal parts exposed.These findings were reviewed and assessed the issue of a ¿hole¿ in the pebax as an mdr reportable malfunction since the integrity of the device has been compromised.
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