A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the s5 roller pump.The incident occurred in italy.A livanova filed service technician was dispatched on-site and confirmed the reported issue.The motor end-stage board and the motor control board were replaced.Mechanical /electrical checks and functional tests were carried out and passed successfully, therefore the unit was put back into regular service.A complaints database review revealed that no other issues have been submitted for the affected pump since its installation in 2008.The root cause of the reported issue has been traced back to faulty hmf and hms boards.The initial report was due on november 26, 2023.However, due to a network disruption at livanova, the ability to submit mdrs was lost on november 19, 2023, before this report was ready to submit.The report was prepared and submitted following restoration of the livanova systems.Meawhile, the investigation has been completed and included in the present report.
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Livanova deutschland has received a report that, during service, s5 roller pump 150 displayed motor control failure error (e435) several times.By turning the pump off and on again, pump started again and sometimes error returned.There was no patient involvement.
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