B3: date of event is unknown; no information has been provided to date.Device evaluation: one device was received with front cover and enclosure having multiple nicks and scratches, line cord faded and worn, microswitch missing lever arm, printed circuit board (pcb) missing light emitting diode (led), water tank cover had cracks in the corners, quick connect corroded.The complaint was verified by visually observing there was no lever arm on the microswitch.The most probable cause would be the customer forcing a disposable into the microswitch.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No action taken due to the condition of the device.It was deemed beyond economical repair and was scrapped.
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