E 1.Initial reporter phone: (b)(6).The product was returned to biosense webster inc.(bwi) for evaluation.A visual inspection and functional test of the returned device were conducted.Visual inspection was performed, and a hole was observed on the pebax surface.The damage on the pebax surface could be related to the handling of the device during the procedure; however, this cannot be conclusively determined.An electrical test was performed, and an open circuit was found on the tip area.There was blood observed inside the pebax and this could be related to the electrical issue reported by the customer.The customer complaint was confirmed.It should be noted that product failure is multifactorial.Ecg noise is typically generated as the result of the improper connection of the body surface ecg patch to the patient.This noise is the most significant during ablation.To resolve this situation, verify the proper connection.It is recommended to turn off the notch filter for this verification.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation afib ¿ paroxysmal procedure with a thermocool® smart touch® sf uni-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax surface.Initially, it was reported that during the operation, an electrocardiogram (ecg) signal loss was observed.A second device was used to complete the operation.There was no adverse event reported on patient.Multiple attempts were made to request for further information.However, no response has been received.With the information currently available, this was assessed as non mdr reportable.However, when the biosense webster, inc.Product analysis lab received the device for evaluation, a hole was observed on the pebax surface.This was assessed as mdr reportable with an awareness date of 20-dec-2023.
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