H3: product samples are not available for evaluation.Therefore, this report is based solely on customer-provided information.Through additional communication with the importer, they reported that the user facility has recently switched to using this device from another brand.It was reported that the securement devices were saturated with discharge from the patient that stains the device prior to adhesive failure.The product ifu contains the note: ¿replace securement device if soiled or saturated in fluid or if device shows signs of wear or damage.¿ in order to be effective, the device should be kept clean and dry.Historical complaint data review found that similar complaints have been reported from new users with similar circumstances.An internal investigation identified root cause as new user/training issues.The distributor has reported that a trade commissioner visited the hospital after the complaint was received and provided in-service training and materials.There have been no new complaints reported by this care facility.At this time, the likely root cause is related to new users, lack of training, and failure to follow instructions for use.There is no evidence that a manufacturing nonconformance contributed to the reported complaint.We will continue to monitor for these types of complaints.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented, and acted upon as warranted.Manufacturer reference file (b)(4).
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It was reported by vygon, tidi's european grip-lok distributor, the final user informed vygon of a defect occurred several times with this sku of grip-lok: on many occasions, the caregivers notice a discharge which stains the dressing and prevents it from being maintained properly, despite use of tegaderm dressing.Change of piccline device and dressing.This device was used with a picc from bd, reference vppc spce.
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