A steris service technician arrived onsite to inspect the washer and found it to be operating per specifications and no repairs were required.While onsite, the technician learned that a user scraped their hand while attempting to manually clear obstruction from the washer door.The root cause of the event was determined as user error as the employee should not have manually cleared the obstruction from the washer door.The amsco 7053hp washer operator manual states (1-2) "safety precautions if an obstruction is present in the wash chamber door, the door safety bar will detect an obstruction and the door will automatically stop from closing.Wait until door is fully open before removing obstruction." the steris service technician counseled user facility personnel on proper loading techniques and safety operation protocols.No additional issues have been reported.
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