Catalog Number MX9505T |
Device Problem
Data Problem (3196)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/11/2023 |
Event Type
malfunction
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Event Description
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It was reported that the device had displayed no data during use.No harm was done to the patient and the faulty product was replaced with a new set.There was patient involvement and no patient harm/adverse event reported.
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Manufacturer Narrative
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D9: date returned to mfg.: 1/29/2024.H3 and h6.Evaluation codes: updated.Device evaluation: one used device sample outside its original package was received for evaluation.The returned sample failed and electrical, vacuum and air leak testing.The returned device did pass a water leak test.Through the device analysis executed it was found that the returned sample failed the electrical test.The complaint was confirmed.The root cause was a welding defect during manufacturing.A device history record (dhr) review reported no discrepancies or non-conformances during the manufacturing of the reported lot number.Awareness was given to personnel who perform the assembly process.E1 - phone.
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Search Alerts/Recalls
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