The biomedical engineer (bme) reported that the gz telemetry transmitter (tele) does not show the hr values and waveforms.They tested on a simulator, and the issue is duplicated.Qa inquired whether there was an error message of it failing, whether the parameter was in use when it failed or whether the staff went to use the parameter and found it did not work.The customer has been unresponsive to the inquiries.No patient harm was reported.
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The biomedical engineer (bme) reported that the gz telemetry transmitter (tele) does not show the hr values and waveforms.They tested on a simulator, and the issue is duplicated.Qa inquired whether there was an error message of it failing, whether the parameter was in use when it failed or whether the staff went to use the parameter and found it did not work.The customer has been unresponsive to the inquiries.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contains no information (ni), as attempts to obtain information were made, but the information was not provided.A2 - a6 b6 - b7 d10 concomitant medical device section.No reply was received.Central nurse's station model: ni sn:(b)(6) device manufacturer date: ni unique identifier (udi) #: (b)(4) returned to nihon kohden: not returned.
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