Updated fields: b4, d9, g3, g6, h2, h3, h4, h6 (type of investigation, investigation findings and investigation conclusions), h10, h11 corrected fields: d5, e2, e3, g2 additional information: event site postal code: (b)(6).A getinge field service engineer (fse) on (b)(6) 2024 went onsite and found that the unit could not enter the service mode.He will provide a temporary quotation for the acknowledgement so as to proceed with the repair in advance.(b)(6) 2024 troubleshoot the problem and found that the screen issue is resolved.However, the pcba video generator will be put on hold and unit for monitoring.Temperature sensor replaced and performed all manifold and compressor output tests.Unit ok.Will perform overheat test on (b)(6) 2024 as agreed with bme for 3 days before closing this case.(b)(6) 2024 replaced the screen with a loaner from getinge.The machine was run from (b)(6) 2024 to (b)(6) 2024 and no issue was found.The service mode was also randomly tested at different intervals for 10 times and no issue found.Final quotation amended and issued.Will recommend to replace those parts stated.
|