Catalog Number 10484765 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/10/2024 |
Event Type
malfunction
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Event Description
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The customer received a false negative blood result on their clinitek advantus instrument compared to manual microscopy of the same sample.The sample was collected the day before testing and stored at room temperature.There is no report of injury due to this event.
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Manufacturer Narrative
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The customer stated that the sample was collected 24hrs prior to testing and stored at room temperature.Per the reagent instructions for use, "mix the sample before testing and test it within two hours after voiding.If unable to test within the recommended time, refrigerate the specimen immediately and let it return to room temperature before testing." the cause of this event is due to improper sample handling.
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Manufacturer Narrative
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As the customer has clarified that a test had been run the same day and the sample was not left overnight at room temperature prior to this, siemens no longer has reason to believe the discrepancy is due to user error.Siemens has requested that the customer return remaining reagent in use at the time of the event for further investigation.Investigation will commence once product has been received.The cause of this event is unknown.
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Event Description
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Customer clarified that another test had been performed on their advantus instrument the same day as the sample was collected that also produced a false negative result.
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Manufacturer Narrative
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Siemens has obtained returned reagent from the customer and completed the investigation.The customer only was able to return one of the lots in use at the time of the event, lot 305040, for investigation.(b)(4) test strips were testing using samples with positive blood and no false negative results were obtained.The customer's allegation was not observed.The cause of this event is unknown.
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Search Alerts/Recalls
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