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Catalog Number 306595 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/15/2024 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4): initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.
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Event Description
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The package was not opened and liquid leakage was found in the entire box.
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Manufacturer Narrative
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(b)(4) follow up.It was reported liquid leakage was found in the entire box.As a sample was not returned, a thorough sample evaluation could not be performed.To aid in the investigation, five photos were provided for evaluation by our quality team.Three of the photos show the flow wrap removed from an empty syringe and the plunger rod-rubber stopper out of the syringe.The other two photos show a packaging shelf box with wet marks from the saline of the emptied syringe.No other information could be obtained from the photo.The condition of the sample shown in the photos does not represent the condition of how the product leaves the manufacturing site.A device history record review was completed for provided material number 306595, lot 2347132.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.There were no related quality notifications.All processes and final inspections complied with specification requirements.To date, there have been no other similar events reported for this lot.Based on the investigation and with the photo sample analysis the symptom reported by the customer is confirmed, but a probable root cause could not be determined.
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Event Description
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Additional information received: visual inspection and analysis should be because of the separation of the core rod and leakage, and it is the packaging seal that i personally opened, and the inside of the package is already separated, and the water stains on the outer packaging have dried, it should have been leaking for a long time.The package was not opened and liquid leakage was found in the entire box.
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Search Alerts/Recalls
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