Due to the automated manufacturing execution system (mes) system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned, and the lot number was confirmed with the packaging returned with the device.During visual inspection, the device was returned with the microcatheter.The stent was found to be deployed inside the hub.The stent was found to be intact.The sdw (stent delivery wire) and the stent introducer sheath were not returned.Functional testing was not completed due to device condition.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported event of stent difficult/unable to advance or pullback through catheter could not be duplicated; however, the analysis results are consistent with the reported event.The reported event of stent deployed prematurely during use was not confirmed during analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information received indicated that the device was prepared for use as per the directions for use, the device was confirmed to be in good condition prior to use on the patient, continuous flush was set up and maintained and the patients anatomy was described as 'moderately torturous'.The device was returned for analysis.The returned stent was found to be deployed inside the hub and it was found to be intact.The sdw and stent introducer sheath were not returned.An assignable cause of procedural factors will be assigned to the as reported event of stent difficult/unable to advance or pullback through catheter and to the as analyzed event of stent deployed prematurely during retraction/re-sheathing as this complaint appears to be associated with a product that met stryker design and manufacturing specifications , but performance was limited due to procedural and/or anatomical factors during use.An assignable code of not confirmed will be assigned to the as reported event of stent deployed prematurely during use as the issue included a returned product review (visual, physical, and/or performance testing) which showed no evidence of either the alleged issue(s) or any defect which could have contributed to the event.The manufacturer has reviewed all information and determined this event no longer meets the requirement of the reportable event for the device in question.
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