Catalog Number D133604IL |
Device Problem
Positioning Problem (3009)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/03/2023 |
Event Type
malfunction
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Event Description
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It was reported that a patient underwent a supraventricular tachycardia (svt) procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified a pebax cracked/broken issue.Initially a deflection issue was reported.During the procedure, the catheter was unable to deflect or relax completely.A second device was used to complete the procedure.There was no adverse event reported on the patient.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 05-jan-2024, observed the pebax cracked broken.This event was originally considered non-reportable, however, bwi became aware of pebax cracked broken on 05-jan-2024 and have assessed this returned condition as reportable.
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Manufacturer Narrative
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E1: initial reporter facility name: (b)(6) hospital.The investigation evaluation was completed on 05-jan-2024.The device was returned to biosense webster (bwi) for evaluation.Visual inspection and deflection test of the returned device were performed following bwi procedures.Visual analysis revealed that the pebax has a cracked/broken condition.A deflection test was performed, and the curve was deflecting within specifications.No deflection issues were observed.The damage observed on the pebax could be related to the shipment or during the transportation of the device after the procedure, since this condition was not originally reported.The deflection issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.A manufacturing record evaluation was performed for the finished device, and no internal actions related to the reported complaint were identified.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: -investigation findings: no device problem found (c19)/ investigation conclusions: no problem detected (d14) were selected as related to the customer¿s reported ¿deflection issue¿.-investigation findings: material and/or chemical problem identified (c06) / investigation conclusions: unintended use error caused or contributed to event (d1102) / component code: sleeve (g04115) were selected as related to the biosense webster inc.Analysis finding of the ¿pebax cracked/broken¿.Manufacturer¿s reference number: (b)(4).
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Search Alerts/Recalls
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