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Model Number 560BCS |
Device Problems
Electrical /Electronic Property Problem (1198); Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/04/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Device evaluation: during preventive maintenance by a service technician this bio-console had a depleted battery and error 69 (open battery detected hard error).The service technician also found that the speaker did not work and observed pressure leakage in channel 1 and 2.The issue will be resolved by replacing the batteries and bitsyxb board and motor / pressure board.Note: the instrument was serviced/analyzed in the facility by a field service technician.The instrument did not return to a medtronic facility for service/analysis.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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During preventive maintenance by a service technician this bio-console had a depleted battery.Error 69 (open battery detected hard error) was also noted.See attached photos.This was detected during service so there was no patient involvement, so no adverse effect occurred.It was also reported that there was no audio on the user interface, and there were corroded contacts/connectors.
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Manufacturer Narrative
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Updated device evaluation summary: during preventive maintenance by service technician this bio-console had a depleted battery and error 69 (open battery detected hard error).The service technician observed a leakage of both back-up batteries inside the instrument, errors 9 and 69 had occurred in the error log file, the speaker of the user interface did not make any sound and there was a pressure leakage in channel 1 and 2.The issue was resolved by replacing the batteries, base unit 560 cable assy ps, 560 cable assy batt, bitsyxb board, link 560 ui joint update kit, and assemby 560 bioconsole mp module.Preventive maintenance was completed per specifications.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Manufacturer Narrative
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Correction h6 device codes(fdd/annex a) and eval code result(fdr/annex c): these fields have been updated.Correction additional codes imf (annex f) health impact: this field has been updated.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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