Device evaluation: one device was received.Per visual inspection, the enclosure was cracked around the quick connect and the device was leaking from the crack, quick connect was corroded.Per functional testing, the device is leaking from the quick connect where the crack was but could not confirm the customer complaint that the alarm kept alarming.The root cause for the leak was the cracked enclosure.It was unknown what caused the condition.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced enclosure, quick connect, reservoir gasket, o-rings.Replaced membrane switch and hl-30 label.Performed preventative maintenance (pm) and calibration.The device passed all functional and delivery tests after repair.
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