H6 component code: updated.One warmer device was received for investigation.During visual inspection, the device was observed to have its reservoir gasket is worn out, top water tank cracked on the top, the enclosure cracked around the quick connect, faded line cord, and the quick connect corroded.The reported issue was confirmed during visual inspection, when the device reservoir was observed to be leaking.The investigation traced the issue to the reservoir gasket, which was determined to be too worn to properly form a seal.The gasket was replaced, and the device passed testing with no leakage observed.The water tank cover, enclosure, quick connect, line cord, membrane switch, and o-rings were also replaced.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.
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