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Model Number 560 |
Device Problems
Display or Visual Feedback Problem (1184); Electrical /Electronic Property Problem (1198)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/02/2023 |
Event Type
malfunction
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Event Description
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Medtronic received information that at an unspecified time, this bio-console 560 instrument had a prolonged delay when initiating the screen, displayed information was leaning to the right and the screen was very slow at start up.The use of the instrument was unspecified.There was no adverse patient effect reported with this event.
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Manufacturer Narrative
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Device evaluation summary: the reported issues of the prolonged delay when initiating the screen, the displayed information was leaning to the right and the screen was very slow at start up were not verified during service.The service technician could not duplicate reason for return.The service technician stated that after powering on, the instrument was operational within a normal time frame (+/- 55 seconds), and they could not detect any deviation on the touch screen.The service technician observed errors 9,19,21 and 37 several times in the error log file (errors related to the flow board) and error 68 (ui cable interface).The service technician also observed that the back-up batteries were overdue.The issues were resolved by replacing the batteries and the flow, touch screen and pressure were calibrated as a preventative action.The service technician performed long term testing and rebooted the instrument many times to detect any issues and checked for flow errors during the long-term testing and cleared the error log file.Preventative maintenance was performed per specifications.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Additional information b5: medtronic received additional information that there was no patient involvement.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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