The product investigation was completed.Device evaluation details: the device was returned to biosense webster (bwi) for evaluation.Visual inspection, and screening tests of the returned device were performed following bwi procedures.Visual analysis of the returned sample revealed a hole on pebax with reddish-brown material inside and internal parts exposed; however, the hole could be related to the handling since in the process there are control inspection points to avoid this kind of issue; however, this could not be conclusively determined.Then the device was connected to the carto 3 system, and the device was visualized and recognized correctly; however, error 106 appeared on the system due to an open circuit on the tip area.A manufacturing record evaluation was performed for the finished device 31095430l number, and no internal action was found during the review.The force issue reported by the customer was confirmed, however, the reddish material is not related to the customer complaint.The instructions for use (ifu) contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) persistent ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and the bwi product analysis lab identified a hole in the pebax.During the procedure, the catheter had a contact pressure error to indicate high contact pressure in an area without contact.While ablating, the "hi" message occurred on the catheter.The catheter also indicated a connection to a separate catheter, but there was no possibility of that.The cable was changed and the issue did not resolve.Another catheter was used as a replacement but the force issue persisted.A third catheter was used and the issue resolved.The surgical delay was approximately 10 minutes.The procedure continued and no patient consequences were reported.
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