The device was returned and evaluated.In addition to the malfunction documented in b5, the additional evaluation findings are as follows: the bending section cover glue cracked, catheter test movement is too light; the elevator is not engaging, the control knob movement of the play of the knobs is loose, light guide tube has multiple buckles, the objective lens has a chip, distal end plastic cover /distal end of the device have dents and scratches, and the insertion tube has a long sharp deep scratch; its catching cotton.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
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Updated fields: h6 and h10.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation the foreign material in the device could not be identified, there was no physical damage where the foreign material was found, and there were no reported reprocessing deviations from the ifu.A definitive cause of the foreign material was not established.The occurrence of the reported problem can be prevented by adhering to the instructions for use (ifu) sections below: ifu states detection methods in tjf-q190v operation manual chapter 3 preparation and inspection.Ifu states preventive measures in tjf-q190v reprocessing manual chapter 5 reprocessing the endoscope.Olympus will continue to monitor field performance for this device.
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