During shift check, the customer noticed that the autopulse platform (sn 31271) emitted a burning smell upon powering up.The platform functions as intended, aside from the burning smell.The customer could not locate where the burning smell was coming from.No patient involvement.
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The reported complaint that the autopulse platform (sn (b)(6)) emitted a burning smell upon powering up was not confirmed during functional testing.The autopulse platform functioned as intended.Visual inspection of the returned autopulse platform revealed that the bottom enclosure was cracked, unrelated to the reported complaint.The top cover and the front enclosure were replaced to remedy the damage.This type of physical damage could be attributed to wear and tear.The autopulse platform was manufactured in january 2010 and is over 14 years old, well beyond its expected service life of 5 years.The bottom enclosure needs to be replaced to address the observed issue.During further device check, a brake gap inspection revealed that the drivetrain motor brake gap was slightly wide, out of specification, unrelated to the reported complaint.This issue is most likely attributed to wear and tear and did not render the autopulse platform non-functional.The brake gap needs to be adjusted to remedy the problem.The archive data review showed no significant discrepancies.The autopulse platform passed initial functional testing without any fault or error.The customer's reported complaint was not replicated.
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