The autopulse nxt platform (sn (b)(6)) was used to resuscitate a patient in cardiac arrest.The patient's clothes were removed, and the patient was placed on the platform with bare skin.The autopulse nxt platform was used on a hardwood floor inside the patient's house living room (~ 60f degrees ambient temperature).The customer used the nxt carry case throughout the entire call.The nxt carry case was first used on a hardwood floor in the residence, and later, it was moved to the cot with a sheet on the mattress.The crew reported that nothing was blocking the nxt platform vents.The nxt platform delivered compressions with the first battery for about 20 minutes, and at that point, the crew noticed a smell described as "burned plastic." the crew kept the nxt platform running regardless of the smell until the platform displayed a low battery alert.The crew proceeded to switch to a second battery.A few minutes (4 to 5 minutes) after the second battery was deployed, the patient call was terminated.The nxt platform did not stop compressions, but the crew stated that the "burned plastic" smell was noticeable as it quickly traveled through the er room.Per the customer, the batteries used during this event have been put into the autopulse nxt charger, and no errors or faults were detected.The patient's status information was requested, but the customer did not provide a response.
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H4 (device manufacture date) was updated.The reported complaint that the autopulse nxt platform (sn 00142) emitted a "burned plastic" smell was not confirmed during functional testing.The autopulse platform functioned as intended.Visual inspection of the returned autopulse platform showed no physical damage.The autopulse platform passed preliminary functional testing without any fault or error.The customer's reported complaint was not replicated, as no "burning smell" was noticed during the initial functional test.As a customer accommodation, zoll replaced this autopulse nxt platform.Therefore, this platform will not be returned to the customer.
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