Catalog Number D133604IL |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/24/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The bwi product analysis lab received the device for evaluation on 12-jan-2024.The investigation was completed on 19-jan-2024.The product was returned to biosense webster for evaluation.Bwi conducted a visual inspection and functional test of the returned device.Visual inspection was performed and a hole was observed on the pebax surface with reddish material inside.The root cause of the damage on the pebax cannot be related to the manufacturing process since there is evidence that the device was manufactured in accordance with documented specifications and procedures.The magnetic and force feature was tested and no errors were observed.The reddish material inside the pebax could be related to the force issue reported by the customer.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.The issue reported by the customer was confirmed.Product failure is multifactorial.The instructions for use (ifu) contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Manufacturer's reference number: (b)(4).
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Event Description
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It was reported that a patient underwent a pvc procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax surface.Force issue.During the procedure, there was a problem with the force of the catheter.A second device was used to complete the procedure.There was no adverse event reported on the patient.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 19-jan-2024, a hole was observed on the pebax surface with reddish material inside.This event was originally considered non-reportable, however, bwi became aware of a hole on the pebax surface on 19-jan-2024 and have assessed this returned condition as reportable.
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Search Alerts/Recalls
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