Catalog Number 07K65-77 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/05/2024 |
Event Type
malfunction
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Event Description
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The customer reported falsely elevated architect free t4 results for 5 patients.The following data was provided (customer¿s reference range: (b)(6): patient 2: initial result = 19.73 pmol/l; repeat result = 17.56 pmol/l patient 3: initial result = 26.82 pmol/l; repeat result = 14.70 pmol/l patient 4: initial result = 27.48 pmol/l; repeat result = 15.53 pmol/l patient 5: initial result = 20.12 pmol/l; repeat result = 13.90 pmol/l patient 6: initial result = 23.69 pmol/l; repeat result = 16.94 pmol/l there was no impact to patient management reported.
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Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.B5 - describe event or problem: added additional patient's results that were provided on (b)(6) 2024.
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Event Description
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On (b)(6) 2024, the customer reported another patient sample for falsely elevated architect free t4 results when retested.The initial free t4 result was 24.99 pmol/l and the repeat result was 11.33 pmol/l (reference range: 9.01-19.05 pmol/l).There was no impact to patient management reported.
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Event Description
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The customer reported falsely elevated architect free t4 results for 5 patients.The following data was provided (customer¿s reference range: 9.01-19.05 pmol/l): patient 2: initial result = 19.73 pmol/l; repeat result = 17.56 pmol/l patient 3: initial result = 26.82 pmol/l; repeat result = 14.70 pmol/l patient 4: initial result = 27.48 pmol/l; repeat result = 15.53 pmol/l patient 5: initial result = 20.12 pmol/l; repeat result = 13.90 pmol/l patient 6: initial result = 23.69 pmol/l; repeat result = 16.94 pmol/l.On 30mar2024, the customer reported another patient sample for falsely elevated architect free t4 results when retested.The initial free t4 result was 24.99 pmol/l and the repeat result was 11.33 pmol/l (reference range: 9.01-19.05 pmol/l).There was no impact to patient management reported.
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Manufacturer Narrative
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Correction: d4 - catalog #: initial: 07k65-34 / updated to 07k65-77.D4 - lot # initial: 50481ud00 / updated to 50481ud02.D4 - primary udi number initial: (b)(4).All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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Upon review: h4 - device mfg date - initial: 4/21/2023 / updated to 4/26/2023.The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and in house testing of a retained reagent kit lot 50481ud02.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A search for similar complaints did identify an increase in complaint activity for lot 50481ud02, however, no related trends were identified regarding commonalities for complaint lot number and issue.Additionally, in-house performance testing was completed which indicates the product is performing as expected.Device history review did not identify any non-conformances or deviations with the complaint lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect free t4 reagent lot 50481ud02 was identified.
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Event Description
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The customer reported falsely elevated architect free t4 results for 5 patients.The following data was provided (customer¿s reference range: 9.01-19.05 pmol/l): patient 2: initial result = 19.73 pmol/l; repeat result = 17.56 pmol/l patient 3: initial result = 26.82 pmol/l; repeat result = 14.70 pmol/l patient 4: initial result = 27.48 pmol/l; repeat result = 15.53 pmol/l patient 5: initial result = 20.12 pmol/l; repeat result = 13.90 pmol/l patient 6: initial result = 23.69 pmol/l; repeat result = 16.94 pmol/l on (b)(6) 2024, the customer reported another patient sample for falsely elevated architect free t4 results when retested.The initial free t4 result was 24.99 pmol/l and the repeat result was 11.33 pmol/l (reference range: 9.01-19.05 pmol/l).There was no impact to patient management reported.
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Search Alerts/Recalls
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